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Artifical Intelligence

Taming the Black Box: The Art of Developing with AI

Aviad Pines
Written by
Aviad Pines
Published on
February 19, 2025
Reading Time
5
Minutes
Taming the Black Box: The Art of Developing with AI
Table of contents
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Developing with Artificial Intelligence, particularly Large Language Models (LLMs), is a unique and often perplexing experience.  It's less like traditional coding, where predictable inputs yield predictable outputs, and more like trying to teach a new concept to a child – a child with a remarkable capacity for learning, but also prone to unpredictable "tantrums."  This "black box" nature of AI presents developers with a whole new set of challenges and requires a different approach to problem-solving.

Lack of Transparency Makes Coding with AI More Difficult

One of the most significant hurdles is the lack of transparency.  When you write a line of code, you can trace its execution, understand how it interacts with other parts of the system, and debug any issues that arise. With LLMs, the process is far more opaque. You provide an input (a prompt), and the AI produces an output, but the intricate workings within the model remain hidden.

This lack of transparency makes debugging particularly tricky.  If the AI produces an unexpected or incorrect result, it's often difficult to pinpoint the cause.  Is the prompt poorly worded?  Are there ambiguities in the training data?  Is the model simply making a mistake?  Developers often resort to a process of trial and error, tweaking the prompt, providing more examples, and hoping for a better outcome.

The Rise of Prompt Engineering

This leads to the crucial role of prompt engineering.  Crafting effective prompts is less like writing instructions and more like having a conversation.  You need to be clear, specific, and provide context.  Imagine trying to teach a child to categorize different types of animals. You wouldn't just say "categorize animals."  You'd show them pictures of a dog and a cat and explain, "This is a mammal. It has fur and barks." Then you'd show them a bird and say, "This isa bird. It has feathers and flies."  Similarly, with LLMs, you need to provide examples and guide the AI towards the desired behavior.

An interesting observation about many Large Language Models is that they tend to respond much better to 'dos' than 'don'ts.'  It's like telling a child, 'Please clean your room' instead of 'Don't make a mess.'  The positive framing seems to work better.  Phrasing prompts in terms of what you want the LLM to do, rather than what you don't want it to do, gets much better results.

For example, instead of saying 'Don't categorize this ticket as "Billing Issue,"' it’s better to phrase it as 'Categorize this ticket as "Technical Support. It's a subtle difference, but it can make a big impact.

AI Technology is Constantly Evolving

Another unique aspect of working with AI is the constant evolution of the technology.  New models and techniques are constantly being developed, and existing models are frequently updated.  This means that developers need to be lifelong learners, constantly adapting their skills and knowledge.  What works today might be obsolete tomorrow.  It's like trying to build a house on shifting ground – you need to be prepared to adjust your foundations as the landscape
changes.

Beyond the technical challenges, working with AI also requires a certain mindset.  Developers need to be patient, persistent, and comfortable with ambiguity.  They need to embrace the iterative nature of the process and be prepared to experiment.  It's less about finding the "right" answer and more about exploring the possibilities and pushing the boundaries of what's achievable.

Ultimately, taming the black box of AI is as much an art as it is a science. It requires a combination of technical expertise, creative problem-solving, and a deep understanding of the nuances of human language and communication, as well as a mastery of strategies—like using positive prompts—to guide the AI toward better outcomes. While the challenges are significant, the potential rewards are immense.  As AI continues to evolve, developers who can master this unique form of development will be at the forefront of innovation, shaping the future of technology and transforming the way we interact with the world.

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Author
Aviad Pines
Senior Software Architect
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Akooda
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